Privacy Policy
Effective Date: 2 October 2025

Satchel Security & Training (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, services, or training programmes.

1. Information We Collect

We may collect and process the following personal information:

  • Name, job title, and company details

  • Contact information including email address and telephone number

  • Billing and payment details

  • Information submitted through our website forms (e.g., enquiries, service requests, training registrations)

  • Employment-related information if you apply for a role with us

  • Any additional data you choose to provide in the course of doing business with us

2. How We Use Your Information

We use your information to:

  • Provide and manage our security and training services

  • Communicate with you regarding enquiries, services, and updates

  • Process payments and maintain accurate records

  • Meet legal and regulatory requirements

  • Improve our services and website experience

  • Manage recruitment and employment processes

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties only when necessary, such as:

  • Service providers assisting in delivering our services

  • Legal or regulatory authorities when required by law

  • Training partners or accreditation bodies (where relevant to training programmes)

All third parties are required to respect the security of your data and treat it in accordance with the law.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing in certain circumstances

  • Withdraw consent where we rely on it for data processing

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@satchelsecurityandtraining.co.uk.

7. Cookies

Our website may use cookies to enhance user experience and analyse site performance. You can adjust your browser settings to refuse cookies if you prefer.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Satchel Security & Training
Email: info@satchelsecurityandtraining.co.uk

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.